New Tenant Welcoming Message

Welcome Aboard!

It is very important for you to have a very clear and strong understanding of how things operate here at Mimosa. So, I want to provide you with some information to help your move go smoothly and to welcome you to your new salon suite, and to welcome you to the family!

Utilities
We are responsible for paying all utilities for the property. That is including electric, gas, water, and WiFi.

Bear in mind that temperatures within the common areas and the suites will be set at a constant rate year around. Additionally, as we do all that we can to provide you with all the tools to work comfortably, we ask that you do your very best at conserving as much energy and water as possible.

*If at any point in time your suite becomes either too cold or too hot, please notify Larry. In this special case, you will be provided with either a space heater or a space cooler (of our own choosing).

If you have any further questions regarding utilities, please reference section 6.1 in your lease.


Maintenance and Contact Info

SupportBee: For the fastest service use this ticketing system to make your maintenance requests! SupportBee is a ticketing system used to store and manage the support desk history, best practices, and any supporting documentation.

It's easy to use. Just go to the SupportBee system, create a login and profile, and create your service ticket. You can do all of that by clicking here: support.mimosasalonsuites.com or you can email mimosasalonsuites-support@supportbeemail.com.

Wifi - Eastside

Username: Mimosa 2.4g & 5g

Password: mimosatenant

Wifi - Stonecrest

Username: Mimosa_Main

Password: mimosasuites671

Wifi - Covington

Username: Spectrum39

Password: streetevent557

Finally, we want you to know that Mimosa is different because we actually care about the success of our tenants. Over the years we have seen many, many success stories and some not so successful. Through all that we have developed an online salon suites marketing training course called Mimosa University. If you invest as much in yourself as we do, you are certain to succeed.

To start your training now, please find the Client Success Checklist and the Bootcamp flyer attached.

Please do not hesitate to reach out to us.

Best Regards!

Doug Hauptman
Mimosa Salon Suites